Privacy Policy

Privacy Policy

Introduction

Welcome to http://fender-dent-repair.collision-talk.com (referring to our company as ‘we’ or ‘the Company’). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring that your privacy is protected at all times. This Privacy Policy outlines our commitment to guarding your personal information in line with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in electronic documents
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA), USA
  • Colorado Privacy Act (CPA), USA
  • Utah Consumer Sales and Service Act (UCPA), USA
  • Connecticut Personal Information Protection Act (CTDPAA)
  • Virginia Consumer Data Protection Act (VCDPA), USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy is applicable to all aspects of our online presence, including but not limited to:

  • Our official website at http://fender-dent-repair.collision-talk.com
  • Any mobile applications or services we offer
  • Interactive features and services on our platform
  • Links to external platforms, applications, or services that we may provide (note: these third-party entities have their own privacy policies)

Processing Activities

This policy covers the following interactions:

  • Using our applications and services as an authorized user.
  • Visiting any of our websites linked to this Privacy Policy.
  • Receiving communications from us, including newsletters, emails, telephone calls, or text messages (SMS).

Personal Data Collection

We gather various types of personal information, which can include:

  • Account Information: Details required to set up and maintain your user account, such as usernames, passwords, email addresses, and contact preferences.
  • Payment Information: Credit card details, billing address, and payment history for processing transactions.
  • Financial Information: Bank account numbers, investment portfolios (if provided), or other financial records.
  • Purchase Information: Product/service purchases, order history, and transaction records.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, mobile phone numbers, and location data from your device.
  • Location Data: Geographic coordinates and information about the region you live in (provided when using our services on a mobile device).
  • Feedback and Reviews: Comments, ratings, and suggestions you share with us.
  • Social Media Information: If you interact with us through social media platforms, we may collect your public profile information and content you choose to share.
  • Product Information: Details about the products or services you show interest in or purchase from our site.

We obtain this data through direct user input, automated tracking technologies (like cookies), and third-party sources who provide us with aggregated or de-identified data.

Cookies

Cookies are small text files stored on your browser when you visit our websites. We use cookies for:

  • Strictly Necessary: Functions that enable core features like login, account management, and payment processing.
  • Preference: Remembering user preferences and settings to enhance your experience.
  • Analytics: Tracking website usage and gathering statistical data to improve our services.

Users can manage their cookie preferences through our Cookie Manager tool, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected for. This includes:

  • Complying with legal requirements and regulations.
  • Fulfilling contractual obligations with service providers or partners.
  • Providing you with products, services, or support requested by you.
  • Conducting business operations and improving our platform.

Once the data is no longer required for these purposes, we will delete or anonymize it to ensure your privacy.

Security Measures

We have implemented robust security measures to safeguard your personal information:

  • Encrypted Communication: All data transmitted between your device and our servers is encrypted.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
  • Regular Security Audits: Our systems undergo periodic security assessments to identify and mitigate potential risks.

Children’s Privacy

Our services are not directed at individuals under 18 years of age, and we do not knowingly collect or retain personal data from children in this age group.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data under specific conditions.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for legitimate interests or direct marketing purposes.
  • Non-Discrimination: Be free from discriminatory practices based on certain personal characteristics.

To exercise these rights, please contact our Data Privacy Team at [email protected] or through written correspondence to our registered address. We will respond to your request in accordance with applicable laws and regulations.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page, and the updated policy will be effective immediately upon publication. We encourage you to review this page periodically for the latest information.

Contact Information

For any queries related to privacy, data protection, unsubscribe requests, or if you have questions about this Policy, please contact us:

We appreciate your trust in sharing your personal information with us, and we are committed to protecting it.